1. Information We Collect

1.1 Personal Information

• Account information: Name, email address, phone number, business name
• Profile information: Store details, business category, operating hours
• Authentication data: Encrypted passwords, login credentials
• Communication data: Support tickets, feedback, correspondence

1.2 Business and Transaction Data

• Transaction records: Sales data, payment information, customer orders
• Inventory data: Product information, stock levels, pricing
• Menu and modifier configurations
• Financial data: Revenue reports, analytics data

1.3 Device and Usage Information

• Device information: Device type, operating system, unique device identifiers
• Usage analytics: App interactions, feature usage, session duration
• Technical data: IP address, browser type, access times, referring URLs
• Location data: Approximate location based on IP address (not precise GPS)
• Crash reports and performance data for app improvement

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance user experience, analyze usage patterns, and provide personalized content.

2. How We Use Your Information

2.1 Service Provision

• Provide, operate, and maintain the Jellybean Kiosk POS platform
• Process transactions and manage inventory through Jellybean systems
• Generate business analytics, reports, and AI-powered insights via Jellybean
• Facilitate communication between different parts of the Jellybean Service

2.2 Account Management

• Create and manage user accounts within the Jellybean ecosystem
• Authenticate users and secure access to Jellybean services
• Provide customer support and technical assistance for Jellybean products
• Send important service notifications and updates about Jellybean

2.3 Improvement and Analytics

• Analyze usage patterns to improve Jellybean Service functionality
• Conduct research and development for new Jellybean features
• Monitor and analyze trends in business performance through Jellybean analytics
• Troubleshoot technical issues and optimize Jellybean performance

2.4 Legal and Security

• Comply with applicable laws and regulations governing Jellybean operations
• Protect against fraud, abuse, and security threats to Jellybean services
• Enforce our Terms of Service and other Jellybean policies
• Respond to legal requests and prevent harm to Jellybean users and systems

3. Information Sharing and Disclosure

3.1 Service Providers

We may share information with trusted third-party service providers who assist Jellybean in operating our Service, including:

• Cloud hosting and infrastructure providers supporting Jellybean (AWS, Google Cloud)
• Payment processing services integrated with Jellybean
• Analytics and monitoring services for Jellybean performance
• Customer support platforms for Jellybean users
• Email and communication services for Jellybean notifications

These providers are contractually bound to protect your information and use it only for specified Jellybean-related purposes.

3.2 Legal Requirements

We may disclose information when required by law or to:

• Respond to legal process, subpoenas, or court orders
• Protect our rights, property, or safety, or that of our users
• Investigate fraud, security breaches, or technical issues
• Comply with regulatory requirements

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.4 Aggregated Data

We may share aggregated, non-personally identifiable information for research, marketing, or business purposes.

4. Data Security and Protection

We implement comprehensive security measures to protect your information:

• Encryption: Data transmission and storage use industry-standard encryption (TLS/SSL)
• Access Controls: Strict access controls and authentication mechanisms
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
• Data Backup: Regular backups to prevent data loss
• Employee Training: Staff training on data protection and security practices

5. Data Retention

Jellybean retains your information for as long as necessary to:

• Provide the Jellybean Service and maintain your account
• Comply with legal obligations and regulatory requirements
• Resolve disputes and enforce Jellybean agreements
• Improve our Jellybean services and conduct analytics

When you delete your Jellybean account, we will delete or anonymize your personal information within 30 days, except for information we are required to retain by law or for legitimate business purposes.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1 Access and Portability

• Request a copy of your personal information stored in Jellybean
• Export your data from Jellybean in a portable format
• Access your account information at any time through the Jellybean app

6.2 Correction and Updates

• Update your account information directly in the Jellybean app
• Request correction of inaccurate personal information in Jellybean
• Modify your communication preferences for Jellybean notifications

6.3 Deletion

• Delete your Jellybean account and associated data
• Request deletion of specific information from Jellybean (subject to legal requirements)
• Withdraw consent for data processing where applicable in Jellybean services

6.4 Restrictions and Objections

• Opt out of Jellybean marketing communications
• Disable certain data collection features in Jellybean
• Object to processing for direct marketing purposes by Jellybean

To exercise these rights, contact our Jellybean support team through the app or email us. We will respond to your request within 30 days.

7. Children's Privacy

Jellybean's Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information through Jellybean, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own as part of Jellybean's global operations. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Services

Jellybean's Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

Jellybean may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes:

• We will post the updated policy on this page
• We will update the "Last updated" date at the top
• For material changes, we will notify you via email or Jellybean app notification
• Continued use of Jellybean Service after changes constitutes acceptance

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or Jellybean's data practices, please contact us:

12. Compliance and Certifications

Jellybean's privacy practices are designed to comply with:

• Google Play Store Developer Policy
• Apple App Store Review Guidelines
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR)
• Other applicable privacy and data protection laws